Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us
Ravensberger Str. 12a
Phone: +49 (0)521 30 58 60 29
Fax: +49 (0)521 25491
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by fax or by email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Note on non-existence of the right of withdrawal (Article 356 (5) of the German Civil Code - BGB)
The right of withdrawal ceases in the case of a contract concerning the supply of digital content that is not on a physical data carrier, even if the company has already commenced execution of the contract, once the consumer has (1) given his/her express consent to the commencement of the execution of the contract before the expiry of the withdrawal period, and (2) the consumer has confirmed his/her understanding that he/she will lose his/her right of withdrawal at the point of commencement of the execution of the contract.
END OF LEGAL WITHDRAWAL INSTRUCTION